Services at Hôtel de Biencourt

Hôtel de Biencourt, with its infinite elegance and peaceful charm, cultivates the art of hospitality in perfectly cozy, guest-house style.

To help make all our guests feel a little more at home, we offer the following range of services:


accueil Reception

The Hôtel de Biencourt team is at your disposal to make your stay in Azay-le-Rideau as comfortable as possible by offering you truly personalised service (English, French and Italian are spoken).

We’re available to help with all your reservations, restaurant and taxi requests, as well as providing up-to-date information on all the sightseeing opportunities and attractions available throughout the Loire Valley.



PDJ Breakfast

You can enjoy breakfast between 08.00 and 10.00 in the dining room, which opens out onto the blossoming patio, or on the patio itself, weather permitting.

Hôtel de Biencourt pays close attention to the quality of the food we serve.

So that your mornings are even more indulgent, make sure to start your day on the right foot with a delicious buffet breakfast where you’ll find local, organic produce from sustainable and fair-trade sources.

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patio parasolpatio fleurs Patio

Relax alongside the gentle trickle of water on our blossoming patio, a heavenly green oasis and peaceful safe-haven in the very heart of the hotel and Azay-le-Rideau.

You’ll also find a range of garden furniture and parasols to use at your leisure.


wifi Wifi

Complementary WiFi is available throughout the hotel in all guest rooms and common areas. Letters can also be sent on request alongside a photocopying service.

                       Chambres climatisées - Air contioned rooms  Air-conditioned rooms

For your convenience, all our rooms are now equiped with individual air-conditioning system.

Sharing our preoccupations about the future of our planet, we are sur you will have a good use of it.
Particularly by turning off the air-conditioning when you don't need, when you open the window or when you leave the room.

 lit supplémentaire possible - extra bed avalaible Baby cot or children bed

Subject to availability and request when booking, some of our rooms (except our Cozy rooms) can be completed with a baby cot (until age of 2) or an additional bed for children from age of 2 to age of 16.

However, for your convenience, we strongly recommend you make a reservation for the exact number of occupants for all those over the age of 2 when booking (We also have triple or quadruple rooms).

salon-bibliotheque Lounge/Library

Aside from magazines and a comprehensive range of leaflets and guides to all the region's best attractions and activities, you’ll also find a number of books available to enjoy during some quiet time as you relax and unwind.

To be consumed without moderation, in the lounge, on the patio or in your room!

local a velo Bike rentals

As a member of the national ‘accueil vélo’ network, which is known locally as ‘La Loire à vélo’, Hôtel de Biencourt is pleased to offer secure storage for your bicycles.

 bagagerie Luggage storage

The Hôtel de Biencourt team will be only too happy to store your luggage before you check in and after you check out, where needed.

blanchisserie Laundry

A washing and drying laundry service is available at Hôtel de Biencourt.

At least 12 to 24 hours is required, depending on the time of day.

Please note the hotel cannot offer this service for delicate fabrics (silk, cashmere, etc.) nor any dry cleaning or ironing.

Irons and ironing boards are available on request.

accessibilite PMR Accessibility for our guests with reduced mobility

All common areas at Hôtel de Biencourt, as well as our specially designed accessible room (a Tradition room for 2 or 3 people), are accessible to our guests with reduced mobility.

Accessing the hotel itself is via 2 steps (of approximately 14cm each) from a pedestrianised street or via a mobile ramp, which is available on request.

parking Parking

Subject to availability and prior arrangement, secure parking is available nearby for an additional charge.

When dropping off heavy luggage and other guests, you can stop briefly on Rue Balzac, which is normally pedestrianised, before going to park.

Animaux de compagnie - pets Dogs and cats

The hotel gladly accepts dogs and cats, provided that:
- you notify us when you make your reservation: for allergy reasons, some rooms are dedicated to them,
- they are calm, clean, kept on a leash in the common areas and their size does not exceed 40 centimeters / 15.75 inches at the withers.

Please note application of an extra cleaning charge and the fact that, unfortunately and for the same allergy reasons, we cannot admit dogs and cats in the breakfast-room as well as in our lounge.

 degustation de produits locaux Local tastings

Hôtel de Biencourt offers a bar service, especially of local drinks (Wines from Azay, Chinon, Bourgueil, etc. Fruit juices, sodas, Loire beer, etc.) but not only.
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But also a “corner” of delicatessen products from the Loire Valley, to take away for your gifts or to taste on the spot around an aperitif or a light meal :
Grilled mini-toasts, also in glutel free,
Rillettes de Tours IGP, Terrine of Racan pigeons, Pâté with Touraine foie gras, etc.
Rilettes of Smoked shad, Catfish or Loire mullet with Touraine saffron, etc.
Mousse of zucchini with goat cheese & honey, candied cherry tomatoes honey & olives, caviar eggplant with lemon juice, beets with pink berries & goat cheese, pepper hummus with Guérande salt, artichoke with truffles, etc.
Lemon cream tartlet, Chocolate mignardise, Nougat de Tours, Ridellois biscuits, whole or stewed pears "tapées", etc.
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And finally a picnic service.

A fridge is usually available under the veranda to store your perishable goods.

The consumption of food and drinks outside the establishment is strictly prohibited in the hotel (both in the common areas - lounge, patio, etc. - and in the bedroom).