Services at Hôtel de Biencourt

Hôtel de Biencourt, with its infinite elegance and peaceful charm, cultivates the art of hospitality in perfectly cosy, guest-house style.

To help make all our guests feel a little more at home, we offer the following range of services:


accueil Reception

The Hôtel de Biencourt team is at your disposal to make your stay in Azay-le-Rideau as comfortable as possible by offering you truly personalised service (English, French and Italian are spoken).

We’re available to help with all your reservations, restaurant and taxi requests, as well as providing up-to-date information on all the sightseeing opportunities and attractions available throughout the Loire Valley.



PDJ Breakfast

You can enjoy breakfast between 08.00 and 10.00 in the dining room, which opens out onto the blossoming patio, or on the patio itself, weather permitting.

Hôtel de Biencourt pays close attention to the quality of the food we serve.

So that your mornings are even more indulgent, make sure to start your day on the right foot with a delicious buffet breakfast where you’ll find local, organic produce from sustainable and fair-trade sources.

Find out more

patio parasolpatio fleurs Patio

Relax alongside the gentle trickle of water on our blossoming patio, a heavenly green oasis and peaceful safe-haven in the very heart of the hotel and Azay-le-Rideau.

You’ll also find a range of garden furniture and parasols to use at your leisure.


wifi Wifi

Complementary WiFi is available throughout the hotel in all guest rooms and common areas. Letters can also be sent on request alongside a photocopying service.

salon-bibliotheque Lounge/Library

Aside from newspapers, magazines and a comprehensive range of leaflets and guides to all the region's best attractions and activities, you’ll also find a number of books available to enjoy during some quiet time as you relax and unwind.

To be consumed without moderation, in the lounge, on the patio or in your room!

local a velo Bike rentals

As a member of the national ‘accueil vélo’ network, which is known locally as ‘La Loire à vélo’, Hôtel de Biencourt is pleased to offer secure storage for your bicycles.

 bagagerie Luggage storage

The Hôtel de Biencourt team will be only too happy to store your luggage before you check in and after you check out, where needed.

blanchisserie Laundry

A washing and drying laundry service is available at Hôtel de Biencourt.

At least 12 to 24 hours is required, depending on the time of day.

Please note the hotel cannot offer this service for delicate fabrics (silk, cashmere, etc.) nor any dry cleaning or ironing.

Irons and ironing boards are available on request.

accessibilite PMR Accessibility for our guests with reduced mobility

All common areas at Hôtel de Biencourt, as well as our specially designed accessible room (a Tradition room for 2 or 3 people), are accessible to our guests with reduced mobility.

Accessing the hotel itself is via 2 steps (of approximately 14cm each) from a pedestrianised street or via a mobile ramp, which is available on request.

parking Parking

Subject to availability and prior arrangement, secure parking is available nearby for an additional charge.

When dropping off heavy luggage and other guests, you can stop briefly on Rue Balzac, which is normally pedestrianised, before going to park.

 degustation de produits locaux Local wine tastings

Hôtel de Biencourt hopes to be able to offer local wine tastings very soon.

In the meantime, guests are more than welcome to enjoy their own local wines and other local produce in our dining room or out on the patio.

A refrigerator is also available beneath the veranda.

Please note that consuming food is strictly forbidden in guest rooms, as well as the lounge.