Management and protection of your personal data (GDPR)

The Hôtel de Biencourt is concerned about respecting your privacy and protecting your personal data.
The Hôtel de Biencourt has updated its Personal Data Protection Policy in accordance with applicable regulations and in particular the Regulation (EU) 2016/679 of 27 April 2016 and the Law n°78-17 of 6 January 1978 as amended, relating to information technology, files and freedoms.


Consent: of the person concerned any freely given, specific, informed and unambiguous expression of will by which the data subject accepts, by means of a declaration or a clear positive act, that personal data concerning him or her may be processed.
Personal data: any information relating to an identified or identifiable natural person (hereinafter referred to as "data subject"); an "identifiable natural person" is one who can be identified, directly or indirectly, in particular by reference to an identifier, such as a name, an identification number, location data, an online identifier, or to one or more factors specific to his or her physical, mental, physiological, genetic, economic, cultural or social identity.
Controller: the natural or legal person, public authority, agency or other body which alone or jointly with others determines the purposes and means of processing. Where the purposes and means of processing are determined by Union law or the law of a Member State, the controller may be designated or the specific criteria for designation may be laid down by Union law or by the law of a Member State.
Processing: any operation or set of operations which is performed upon personal data or sets of personal data, whether or not by automatic means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
Purpose: the objective pursued by the implementation of the processing.


The person in charge of processing

The person in charge of processing is Bruno Stachetti, in his capacity as legal representative of the Hôtel de Biencourt company.
Your Personal Data are collected by the company Hôtel de Biencourt whose address is given below: 7 rue Balzac in Azay-le-Rideau (37190 - France).
For any question, you can contact our Data Protection Officer (Designation N° DPO-102647), by mail at the following addresses :
- by post: 7 rue Balzac in Azay-le-Rideau (37190 - France)
- by e-mail :


What data is collected

Identification data: name, first name, IP address.
Contact data: e-mail address, postal address, telephone number.
Information relating to professional activity: name of the employing company.
Data relating to interactions between the customer and the company Hôtel de Biencourt: cookies, customer journey, contact reports, our pages on social networks, telephone conversations, e-mails, interviews, telephone conversations.
Data relating to the processing of e-mails and communications addressed to you, such as the date and time of receipt of e-mails, their opening, as well as information concerning your interactions with the content transmitted.


What use is made of the data collected

The personal data collected on the occasion of contact or information requests, on the site, are processed to answer the users, to provide information, to constitute quantified commercial proposals on the legal basis of the execution of a contract.
The data will never be used for other purposes, not foreseen, nor transmitted to partners, except with the agreement of the owner of the data.

In which framework your personal data are collected

Via our website:
Via social networks: and The information suggested by the various sharing buttons may be used by the social network concerned. We invite you to consult the privacy policy of these networks to know in detail the possible consequences.
Via exchanges: with our customers or prospects and the provision of advertising material.

Duration of storage of personal data

Personal data is kept in accordance with legal and fiscal provisions for a period that does not exceed the period necessary for the purposes for which it is collected and processed.
The data that you have entered in the forms will no longer be used and will be destroyed if you exercise your right to object to the processing. Please note that in this case, Hôtel de Biencourt may find itself unable to provide a service for which data or processing would be essential.
Cookies are automatically deactivated after a fixed period detailed below (paragraph "Cookies") and this after their activation, or earlier if you decide to delete them from your terminals.


Your rights

In accordance with the General Data Protection Regulation, you have:
A right of access: you have the right to access your personal data.
A right of rectification and deletion: you can request that your data be rectified, updated or deleted if it is inaccurate, incomplete or outdated.
A right to object: you can object to your data being processed. However, this opposition may make it impossible for us to provide you with the product or service you have subscribed to for certain data that would be essential.
A right to portability: you have a right to portability on your raw data. This right allows you to retrieve them, in an open and readable format, for your personal use. It also allows you to ask us to transfer it to another organization - if this transfer is technically possible.
A right to digital death: you can define post-mortem directives concerning the fate of your personal data.
You can exercise your various rights by contacting us by e-mail at the following address:, detailing your request and proving your identity.
Finally, if you do not receive a reply within one month, you may refer the matter to the Control Authority (CNIL) via the website



Your navigation on the site may result in the use of cookies.
Your Internet browser has a feature called cookies, which stores a text file on your computer when you visit our site. A cookie alone does not give any information about you. It is a recording of information relating to the navigation of your computer or your tablet or your smartphone on our website (the pages you have consulted, the date and time of the consultation, etc.).
The activation of this function is not necessary to visit our site.
The Hôtel de Biencourt company uses three types of cookies:
- Necessary cookies, which are essential for navigation and the proper functioning of the site.
- Statistical cookies, which make it possible to track your browsing on the sites so that Hôtel de Biencourt can improve its services.
- Marketing cookies, which track your browsing on the sites so that Hôtel de Biencourt can better understand its audience.
The purpose of these cookies is to
- Measure the number of users of the services, thus making them easier to use and ensuring their ability to respond quickly to requests.
- To analyze the data in order to enable Hôtel de Biencourt to understand how users interact with the services in order to improve them.

Details of the cookies present on

Category Necessary :

Name: CookieConsent - Purpose: Stores the authorization to use cookies for the current domain by the user - Expiration: 1 year - Type: HTTP Cookie
Name: - Purpose: To store the configuration of user settings through page requests. - Expiration : Session - Type : HTTP Cookie
Name: tarteaucitron - Purpose : Used to make the website Tag Manager compliant with the RGPD. The cookie is used to retrieve the explicit consent of the user on which the tags are allowed to collect user data. - Expiration: 1 year - Type: HTTP Cookie

Marketing Category:
Name: EmbedApp_V2.189496c61-4d0a-4c82-b8ff-bc7aa8768c58enEUR - Purpose: Unclassified - Expiration: Persistent - Type: HTML Local Storage
Name: EmbedApp_V2.189496c61-4d0a-4c82-b8ff-bc7aa8768c58enEUR - Purpose: Unclassified - Expiration: Persistent - Type: HTML Local Storage
Name : EMSESSID - Purpose: Unclassified - Expiration : Session - Type : HTTP Cookie
Name : log - Purpose : Unclassified - Expiration : Session - Type : Pixel Tracker
Name : popupC - Purpose : Unclassified - Expiration : Persistent - Type : HTML Local Storage

The hosting of your personal data is done by:
2 rue Kellermann
BP 80157 - 59053 Roubaix Cedex 1
Phone : 08 203 203 63 (call charged) - Fax : + 33 (0) 3 20 20 09 58
Website :

Hôtel de Biencourt takes all necessary precautions, as well as appropriate technical and organizational measures, to preserve the security of your Personal Data and, in particular, to prevent them from being distorted, damaged or accessed by unauthorized third parties.
Nevertheless, Hôtel de Biencourt shall not be liable in the case of force majeure, i.e., for any event preventing the performance of the service, which is either beyond the control of Hôtel de Biencourt or cannot be reasonably foreseen or the effects of which could not be avoided by appropriate measures.

Linking to other sites

The website may offer links to third-party websites such as Facebook, Twitter, Pinterest, etc.
Hôtel de Biencourt has no control over the content of third-party sites or over the practices of these third parties with regard to the protection of the Personal Data they may collect.
Consequently, Hôtel de Biencourt declines all responsibility for the processing of your personal data by these third parties.